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Privacy Policy

 

Mining Insurance Group (“MIG”) Privacy Policy

As a membership association provides a forum insurance professionals working within the energy and mining industries, we are acutely aware of the importance of maintaining privacy of your personal information and our data more generally.

Your privacy is important to the Mining Insurance Group also known as MIG and MIRA. This privacy statement discloses our information gathering and dissemination practice for this web site and our membership. Keeping member’s personal information secure and complying with all relevant data protection laws is pivotal to our membership offering.

This privacy policy describes what personal information we have collected as well as any information and/or data we intend to collect from you in the future. It will also set out how we hold and process information for you and, more importantly, the procedures and controls we have in place to manage information we have and use. We will act as data controller in respect of any personal information we obtain from you and your respective employer and we will be responsible for complying with data protection laws.

By agreeing to provide us with your personal information, you acknowledge that we are at liberty to hold and use any data we hold in accordance with this policy.  You are able to opt-out of us using your data for any reason and you may exercise your various rights under data protection law, at any time and this includes the right to have us remove all of the personal information that we hold about you from our records.

As we are a corporate and individual membership association, we will have a designated key contact at member firms. These key contacts will also be providing personal information and data regarding their employees etc.  Consequently, we would expect the key contacts to ensure that our privacy policy has been drawn to the attention of such individuals and that they have obtained the appropriate permission to share your personal information with us.

To ensure that we keep up with changing legislation and appropriate guidelines it may be necessary for us to make changes amendments to this privacy policy. It is therefore recommended that you check our website periodically, to ensure that you are aware of this policy from time to time.

We do not knowingly collect data relating to children and so this policy does not relate to information for people under 18 years of age. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

 

What Personal Information do we collect?

Personal data, or personal information, is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact Data includes address, email address and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username and password, your interests, preferences, feedback and survey responses.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

How do we collect your Personal Information

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your identity, contact and financial data by filling in on line or hard copy application forms, by corresponding with us by post, phone, email and/or otherwise.

This includes personal data you provide when you:

  • apply for membership;
  • create an account on our website;
  • subscribe to our service(s) or publications;
  • request marketing to be sent to you;
  • attend an event; or
  • give us some feedback.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources as set out below:

In addition we may collect technical data from the following parties:

  • underwriting agencies, brokers, intermediaries, trade associations and similar entities based inside and outside the EU; and
  • search information providers such as Google based inside OR outside the EU.
  • Identity and Contact Data from publicly availably sources such as Companies House, the FCA register and other industry publications.

 

How we use your Personal Information

We will only use your personal data when the law allows us to.

Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • Where we need to comply with a legal or regulatory obligation.

Click here to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message.

You have the right to withdraw consent to marketing at any time by contacting us.

 

Purposes for which we process your Personal Information

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.

We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful Basis

 

To register you as a member

Identity

Contact

Performance of a contract with you

To process and deliver your membership package:

Manage payments, fees and charges

Collect and recover money owed to us

Identity

Contact

Financial

Transaction

Marketing & Communications

Performance of a contract with you

Necessary for our legitimate interests

To manage our relationship with you which will include:

Notifying you about changes to our terms or privacy policy

Asking you to leave a review or take a survey

Identity

Contact

Profile

Marketing & Communications

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To administer and protect the association and its website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Identity

Contact

Technical

Necessary for our legitimate interests

Necessary to comply with a legal obligation

To deliver relevant website content

Identity

Contact

Usage

Marketing & Communications

Technical

Necessary for our legitimate interests

To use data analytics to improve our website, services, marketing, member relationships and experiences

Technical

 Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

Identity

Contact

Technical

Usage

Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

 

Marketing

We may send you marketing information by post or email.

We will only market to you if you have given prior consent for us to do so and with each marketing communication you will have the option to opt-out.  Individual employees can object to our processing their data for marketing purposes and we extend this right to corporate subscribers.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and have in place the following personal data control mechanisms:

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

We will get your express consent before we share your personal data for marketing purposes with any outside company. You can ask us or third parties to stop sending you marketing messages at any time by contacting us.  

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

Who do we share your Personal Information with?

We do not share your personal data with third parties.

 

How we protect your Personal Information

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

How long we keep your Personal Information for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.  A copy of our retention policy is available on request.

In some circumstances you can ask us to delete your data.

 

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data.

This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the data's accuracy;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Such rights only applies to automated for which consent was provided for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

Cookies/technical details

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse our site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We may use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Our website works better with cookies enabled. Our cookies don't give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. There are instructions on how to delete cookies (http://www.aboutcookies.org.uk/managing-cookies) on the 'About Cookies' website.

Our website uses a content management system to allow us to update content and images. Our site is hosted at Rackspace in London and uses Cloudflare to provide a secure barrier that provides complete DDoS protection. The hosting is run by an infrastructure management company called M Group contracted by Maxx Design Ltd to manage the servers and their operation.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

We use Google Analytics to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. The User and Event Data Retention within Google Analytics is set to 'Do Not Automatically Expire'. Google Analytics data will be stored indefinitely, subject to acceptance and interaction of Google Analytics cookies.

Cookie

Name

Purpose

More information

Google Analytics

_gat

_ga

_gid

AMP_TOKEN

_Gac_

_utma

_utmt 

_utmb

_utmc

_utmz

_utmv

 

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Cookie

Name

Purpose

More information

Cloudflare

_cfduid

 

The _cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis

 

https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

 

For more information about how Maxx Design Ltd processes data, please view their Privacy Policy (https://www.maxx-design.co.uk/privacy-policy). For more information about how Cloudflare processes data please view their Privacy Policy (https://www.cloudflare.com/security-policy/).

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies some parts of this website may become inaccessible or not function properly.

There are instructions on how to delete cookies and how to control cookies on the About Cookies website.

 

How to Contact Us

You can contact us at the address below or by using our contact form on the website.

Please send any comments to MIG/MIRA Company Secretary, Alison Proctor on [email protected]